Refund policy

Refund & Return Policy

We offer a 14-day refund policy for orders delivered within GCC countries. This means you have 14 days from the date you receive your order to request a refund.

Eligibility for Refund

To be eligible for a refund, your item must:

• Be unused and unworn
• Be in the same condition as received
• Have its original tags and packaging
• Include proof of purchase or order details

To request a refund, please contact us at emirioshopofficial@gmail.com before sending the item back. Returns sent without prior approval may not be accepted.

Non-Refundable Items

For hygiene, safety, and product-quality reasons, we do not offer refunds on:

• Perishable or expirable products
• Liquid products
• Used or opened products
• Personal-care or hygiene products
• Customized or personalized products
• Items damaged due to misuse or improper handling
• Sale, clearance, or promotional items
• Gift cards

If you are unsure whether your product qualifies, please contact us before returning it.

Damaged, Defective, or Incorrect Items

Please check your order as soon as you receive it. If you receive a damaged, defective, or incorrect item, contact us immediately at emirioshopofficial@gmail.com with your order number and photos/videos of the issue. We will review the case and provide an appropriate solution.

Refund Process

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method. Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.

For any questions regarding our refund policy, please contact:

Email: emirioshopofficial@gmail.com